Water and Wastewater Industries Grow More Efficient
Water and Wastewater Industries Grow More Efficient
Regardless of how assets are managed, however, compliance drives operations. But the economy influences decisions and how regulators and the regulated relate. “We’ve worked closely with our industrial customers, in case they experience problems. We’ve been spending more time with them now,” West emphasizes. From that, she observes that one of industry’s biggest challenges appears to be switching to different products. “If pretreatment is a part of that, then that’s a whole other set of requirements.”
Economics also drives preemptive action instead of reaction, West believes. “We’ve been proactive because we want to hang onto our commercial and industrial customers. Perhaps that means even helping them to decide how they can change their processes,” notes West, immediate past president of the Water Environment Federation ( www.wef.org), Alexandria, Va. But difficulty comes, generally, “when you don’t sit down and talk through what you’re trying to accomplish,”she observes.
One activity she encourages is recycling. West notes that some of her industrial customers now look at this cost reducer. But while less water provided or wastewater treated reduces costs, it means less money for utilities. “We’ve seen a sustained drop in revenue of 12 percent for the past year,” West remarks. That’s forced adjustments. “We’ve looked closely at our [treatment] chemical usage. On the water-supply side, we’ve changed operating times to match demands. With wastewater, with lower flows, we’re not spending as much in treatment costs. Primarily, though, we focused on the obvious: energy usage.”
Because of the economy’s condition, “people are trying to find ways to make their processes more efficient,” West adds. “That’s given us an opportunity to work closer with our clients.” That’s a good thing, she says, something “we should fully leverage.”
C. Kenna Amos , ckamosjr@earthlink.net, is an Automation World Contributing Editor.
Invensys Operations Management
www.ips.invensys.com
Spartanburg (S.C.) Water
www.sws-sssd.org
Water Environment Federation
www.wef.org
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