Outsourcing Myopia
Outsourcing Myopia
After spending more than a decade squeezing costs out of manufacturing and the back office, the focus is now shifting to once sacred research and development operations. This is the biggest single remaining controllable expense; R&D productivity must increase, or it will be moved to where it is more effective.
Technology innovation calls for complex knowledge and sheer depth of talent. Demand is growing rapidly, while local supply in the United States and Europe is simply not keeping pace. And the notion of central control is becoming quaint.
Now many large companies are starting to outsource innovation. Some are even outsourcing basic research, while others are routinely generating business-process innovation and development of innovative products offshore. Contract manufacturers and independent design houses are achieving prominence in nearly every technical arena, from consumer products to automation systems and software.
If U.S. companies really want to ward off offshore competition, they must start by recognizing that outsourcing partners may quickly become competitors. Many sophisticated outsourcing suppliers are clearly aware that their subservience is transitional. They feel they can bring design, innovation and marketing prowess to bear on new global markets to generate new growth and success.
Fortunately, the myopia is starting to be corrected and a more strategic view of global sourcing is starting to emerge. The new buzzword is “transformational outsourcing.” Companies are discovering that offshore outsourcing is really about growth—making better use of innovation plus all of the other ingredients that make a successful global business. This approach creates new types of cooperative and complementary jobs in the United States, as well as globally.
The labor savings from global sourcing can still be substantial. But it is small compared to the enormous gains in efficiency, productivity, quality, revenues and profitability that a company can achieve by fully leveraging offshore talent.
A real shift must occur—from shortsighted, narrow-minded, local job protection to true business use of global resources, and from simply utilizing cheaper labor to stimulating innovative talents and partnering of complementary knowledge resources.
Jim Pinto is an industry analyst and commentator, writer, technology futurist and angel investor. You can e-mail him at: jim@jimpinto.com. Or review his prognostications and predictions on his Web site: www.jimpinto.com













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