While operators of the past were trained to function in their roles with in-depth linear knowledge and to continually follow the process within established guidelines, the operator’s role has evolved significantly with advancements in technology. Operators are increasingly required to engage beyond their traditional functional boundaries and to collaborate within a cross-functional role for increased business agility.
To advance operator effectiveness, the latest software solutions enable operators to better leverage information in both routine and critical conditions for optimal decision making. There is a growing need for tools that enable them to collect, connect, analyze, and act upon vast amounts of real-time operations data, supporting a more engaged and intelligent workforce.