• change, and what do I have to do about it?
• Will the new product be a drop-in replacement for the old product?
• Will I have to retrain my staff?
• Will the new product be more or less expensive than the current product?
• Will this change have any repercussions as far as energy consumption, power or heat dissipation?

“It’s time to have a long talk, a little heart-to-heart, with your vendors,” Turley advises. “And I would ask for some pretty clear answers.”  

Web Extra: To download or listen to the complete interview with consultant Jim Turley, go to www.automationworld.com/go/2561.