As the race for talent gains pace, can automation help attract, retain, and empower people within an organization? Can automation help to enable your people to be focused on the most impactful work for your company?
The notion of a fully connected worker is similarly evolving, prompted in part by young workers who expect this type of professional environment. They excel in digitally connected environments. The manufacturing worker of the future is a connected worker.
The ability to transform and deliver an enhanced set of outcomes for customers’ demands organizations establish a new perspective on how digital technologies can support outcomes and not just the completion of a service call.
Watch this Industry Week webinar and hear how one of the world’s largest electronics manufacturers unified their customer complaint workflow by engaging customers, employees and suppliers to transform the customer experience.
To maintain its leadership position, hardware innovation alone is not enough. Scheidt & Bachmann must excel in service and operational efficiency. Read how they used innovation to drive customer satisfaction improvement.
