New Tool Provides Safe Remote Equipment Diagnostics and Assistance

Dec. 13, 2018
OpX Leadership Network offers collaborative methodologies for remote access.

Convened by PMMI, The Association for Packaging and Processing Technologies, the OpX Leadership Network’s new Remote Equipment Access: Options Analysis tool provides a common understanding of the industry methodologies for remotely accessing equipment installed in manufacturing facilities.

Based on the collective experience of the OpX Leadership Network's Remote Equipment Access Solutions Group, this discussion tool was created for production teams to consider approaches for enabling access to equipment for diagnosis, potential repair and performance improvements from remote suppliers that are not part of the customer’s company.

Consumer packaged goods (CPG) companies as well as their suppliers, OEMs and service providers can benefit from understanding the evaluations of skills required, costs, reliability and security to enable safe and secure remote equipment diagnostics and assistance.

“While the technologies enabling remote equipment access have been present for some time, adoption has been slow,” said Christopher Hough, general manager of ZPI, a ProMach Product Brand. “The OpX Leadership Network’s new solution can help bridge the gap and provide guidance on remote equipment access options.”

The OpX Leadership Network was founded in 2011 by PMMI to ensure CPG companies and OEMs are well-connected and well-prepared to solve common operational challenges, make smarter decisions and achieve operational excellence.

The Remote Equipment Access: Options Analysis and other operational solutions are available for free download at

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