System Integrators and Artificial Intelligence

April 8, 2024
As new automation tehnologies have transformed manufacturing over the past several decades, system integrators have been key to helping industry adopt these technologies. To stay relevant, integrators must now add AI expertise.

Adopting AI (artificial intelligence), including generative AI, will shift manufacturing operations towards more efficient, innovative and autonomous models. While traditional AI will be instrumental in data analysis and decision-making, GenAI will introduce capabilities for assistance, recommendations and self-regulation in manufacturing processes. This evolution will pave the way for the factory of the future, where AI-driven systems enhance productivity, streamline task execution, support operators in complex tasks and, eventually, enable machinery to adapt autonomously to new environments.

As system integrators navigate this evolving landscape, the advent of generative AI (GenAI) marks a transformative era. To truly harness the potential of GenAI, system integrators must focus on mastering three pivotal technologies that are not so common in their technological toolset: large language models (LLMs), generative adversarial networks (GANs), and automated machine learning (AutoML) platforms.

LLMs, such as GPT-4, offer unparalleled capabilities in understanding and generating human-like text. This technology can revolutionize how manufacturing systems interpret instructions, automate documentation, and enhance decision-making processes. System integrators should prioritize developing expertise in natural language processing (NLP) and familiarize themselves with integrating LLMs into manufacturing systems.

GANs excel in generating synthetic data and images, facilitating advanced simulations and quality control in manufacturing. By understanding GANs, integrators can lead the development of virtual testing environments, reducing time and cost in product development and improving the precision of predictive maintenance models.

AutoML platforms democratize the application of machine learning, enabling integrators to quickly develop and deploy models tailored to specific manufacturing challenges without deep expertise in model architecture. Mastery of AutoML tools can accelerate the adoption of AI across manufacturing operations, from optimizing supply chains to enhancing quality control.

System integrators must embark on a comprehensive skill and tool development journey to leverage these technologies effectively. Proficiency in programming languages, such as Python, and frameworks like TensorFlow and PyTorch will become essential. Equally important is a deep understanding of cloud computing platforms that serve as the backbone for deploying GenAI applications.

However, harnessing GenAI's full potential extends beyond technical knowledge. System integrators must also cultivate a culture of continuous learning and adaptability within their teams. This culture is fundamental to survive in an environment that changes and drastically transforms at the speed of light. Developing and nurturing it involves recruiting new talent with specialized skills and investing in upskilling existing employees, both technical and staff. GenAI needs to be a tool to implement better solutions for the customers and support, simplify and optimize internal processes. Tailored training programs, hands-on projects, workshops and internal contamination between technology leaders and process leaders can foster an innovative and agile workforce.

Redesigning the onboarding process can be another strategic move. Incorporating GenAI from day one in the standard onboarding process and emphasizing the importance of ongoing education can ensure that new hires are equipped with the necessary technical skills and align with the company's forward-thinking strategy.

Luigi De Bernardini is CEO at Autoware, and president of Autoware Digital, certified members of the Control System Integrators Association (CSIA). For more information about Autoware, visit its profile on the Industrial Automation Exchange

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