When a problem occurs, the software immediately delivers a customizable alarm to a cascading list of appropriate personnel. User-designated alarms can be delivered as emails, cell phone messages, pager notices, text-to-speech voice annunciation, audible alarms over speakers, and text messages. The software can monitor thousands of process measurements. Users can create custom messages for each tag point, so personnel can receive a detailed description of the problem as well as its exact location. Remote access and acknowledge communication is supported through dial-in phone, PC, and Windows Mobile devices, so personnel can interrogate the status of a specific measurement at any time from any location.
Exele Information Systems, Inc.