Robust security management and a single-sign-on service provide efficient access to all enterprise information. Personalized role-based dashboards deliver relevant content from various systems in an intuitive framework to authorized personnel. Configurable Key Performance Indicators (KPIs) enable real-time performance tracking against set targets. BizViz supports Lean Manufacturing, Six Sigma and Demand Pull process-improvement initiatives with many KPIs used in the pharmaceutical industry, such as OEE, Cycle Time and Productivity. BizViz embraces the framework of Collaborative Manufacturing, and extends it via an OPC-based interoperable platform that can be customized to meet user needs.