It is no news that the business process outsourcing (BPO) industry in India is growing at a phenomenal pace. But Indian BPO costs are rising as salaries and expectations also rise.
In the years ahead, Indian BPOs may just lose their cost advantage, and outsourcers will be forced to lower-cost locations.
India may witness a shortfall of a half-million people in the BPO industry by 2008, according to an estimate by management consultant McKinsey & Co. In response, the BPO operators have followed the course charted by contract manufacturers and begun to invest heavily in process automation, replacing labor with hardware and software.
In the past, automation and lean practices helped Japanese automobile companies develop an edge over U.S. car companies, an advantage that companies such as Toyota continue to maintain. It’s now time for BPOs to do something similar, industry players say.
Shorten project timelines with these hidden-gem Ignition efficiency tips for designing HMIs, provided by Inductive Automation Sales Engineer Reese Tyson.
Get ready for that “where has this been all my life?” moment—over 25 hidden Ignition features await in our webinar. Our experts show how to boost your productivity and streamline...
Advanced software solutions, like those built in the Ignition platform from Inductive Automation, can provide a crucial means to navigating electrical grid challenges.
Unlock seamless data flow across your manufacturing sites with MQTT and Ignition—turn siloed operations into a connected, data-driven enterprise. Discover how standardization,...
