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Training for New Supervisors

Supervisor Essentials is a series of training classes for first-time supervisors that includes training topics such as effective communication, leadership principles, performance management, conflict resolution and basic cost accounting.

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Unlike traditional “soft skills” training, the course is tailored specifically to a manufacturing audience, with shop-specific visuals and examples in the content. “Based on what we heard from our customers, a number of new supervisors are promoted from shop-floor positions. They have the technical skills, but they need a solid overview of the softer skills. We designed these classes with that dynamic in mind,” says Greg Herlevi, director of content at the vendor.

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