In a continued effort to make our products easier to use and adopt for our customers needs, the technical teams at Control Techniques in the Americas are thrilled to announce the release of the new Technical Support FAQ website! This has been a collaborative effort by all our technical staff to put the most common technical questions we get asked at our users’ fingertips in an easy to navigate format, using videos, images, and basic text Q&A. We have populated this new page with hundreds of commonly asked questions and answers, along with application notes to help you get what you need, now. This resource will continue to expand as our teams add to it as we respond the needs of our customers. The use of this page requires no user logins and is provided at no-cost.
The new Technical Support FAQ site will become the first go-to option for engineers and technicians using Control Techniques products and will be linked directly from our Technical Support page along with our new Technical Support Ticketing System. The addition of our Technical Support FAQs is the next step in creating a no-cost self-service toolbox that now includes; the online Technical Support FAQs, our Technical Support Ticketing System, Field Service request forms, and our Online Learning Center for on demand training.
Our goal is to make it easier for our customers to be successful using our products and provide all the associated resources we can through interactions with our staff or via our array of online self-service tools.