Information Access and Mobility

A confluence of trends around the cloud, mobile technologies and a changing workforce is impacting how industry accesses production data for decision making and planning.

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Having access to information in your production systems means you can influence outcomes, said Saadi Kermani, product manager, Wonderware Information Management, in his session on mobility technology at the 2015 Wonderware Conference. “Everyone needs access to information—that’s always been the business issue. What’s changing is the context in which that information is needed because the pace of business is getting faster and we’re expected to do more with less,” he added.

“Another factor that’s changing across industry is people,” said Kermani, and by that he meant the Millennials in particular. The key differences in the Millennial workforce, according to Kermani, is that the Millennials will typically only spend a year or two in their current job before moving on and they will bring with them their key job tool—a smartphone and/or tablet. “They only want to know what their job is and where's their app to do it with,” he said. “SmartGlance fits this model.”

SmartGlance is Wonderware’s mobile downloadable app that provides access to plant data—such as process or operational data, metrics, key performance indicators (KPIs) and reports—on mobile devices regardless of the device’s platform, i.e., Android, iOS, Windows, etc. Kermani noted that SmartGlance is not about “generating new data, but about getting the right data to the right people when they need it. With this information in hand, users can do analysis of the data and take action by contacting people who have responsibility for it in the plant,” Kermani said.

“SmartGlance helps you monitor your equipment against production goals, such as OEE (overall equipment effectiveness),” Kermani added. “It alerts you to potential process or equipment issues and reduces the time and effort to address them with remote visibility across teams.”

Asked about the security of SmartGlance, Kermani explained that SmartGlance accesses plant data via the Mobile Reporting Connector, which accesses the data via a single outbound encrypted port. “No data goes into your system via SmartGlance,” he said. The Mobile Reporting Connector (MRC) for SmartGlance is used to create users and groups of users (such as quality, production, field engineers, etc.) who can receive specified, relevant system data via SmartGlance at established frequencies.

The MRC enables the “connection of multiple historians, creation of reports, and tag insertions with no SQL server knowledge required,” Kermani said. “You can also use MRC to give nicknames to tags, since tag names can be long.”

In reference to timing, Kermani noted that sending updates every 30 seconds is as fast as data can be pushed with SmartGlance. “If you need data more frequently, InTouch Access Anywhere is the preferred solution,” he said.

Kermani also pointed out the simple licensing structure for SmartGlance. “There’s only one question for SmartGlance when it comes to licensing,” he said, “and that is: How many people will use it? That’s it. With that you get unlimited tags, reports, and devices. Just pay per number of users on an annual subscription basis.”

Highlighting the stand-alone applicability of SmartGlance, Kermani noted a use case in the oil and gas industry where a company is applying SmartGlance to pull OSISoft PI System historian data to make it available to workers around the company’s sites and in the field. “They’re able to do this with SmartGlance on its own. They have no other Wonderware software currently installed,” he added.

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