Automation's Future Includes More Third-Party Service Providers

March 7, 2018
From cloud offerings to system integrators, the collaboration landscape between CPGs and OEMs is changing.

Currently, consumer packaged goods companies (CPGs) use OEM engineers and third-party service providers equally to support advancements in machine automation and remote diagnostics, and to manage data. That could be changing, with a growth in third-party providers, according to a study from PMMI Business Intelligence, 2017 Evolution of Automation.

Internal engineers for CPGs will always play a role in machinery management in order to protect proprietary information, the report details. And OEMs have a vested interest in servicing equipment as well.

But there will be a need for more specialized technicians in the future. “There are too many companies trying to implement and manage advancing automation and data analysis internally,” a CFO of a technology company warns. “Many lack the skills to do it properly.”

For more information, download the executive summary or full report of 2017 Evolution of Automation.

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