Staying connected to loyal customers is coming through increased use of business-intelligence systems, says Bob Gates, global technical manager for Charlottesville, Va.-based GE Intelligent Platforms (www.ge-ip.com).
âBrand favorites face downward pricing pressures due to high-quality âstore brands.â These companies are finding business intelligence as a way of tackling these cost pressures, by adding better data collection and process standards,â Gates says.
âAnd with data connected at every level of the manufacturing process, food-and-beverage companies find they can be more transparent with suppliers and customers,â Gates adds. Thatâs advantageous for traceability, he says, as it enables better metrics for social accountability programs, like sustainability.Â
Roger Clemens, president of the Chicago-based Institute of Food Technologists (IFT, www.ift.org), believes consumers want a safe, abundant and nutritious food supply. Though consumers now demand more natural foods, thatâs still not possible globally. âBackyard farmers canât supply the world. Agricultural practices need improvement. Thereâs also too little good land and too little good water,â says Clemens, who is also chief scientific officer at E.T. Horn Co. (www.ethorn.com), La Mirada, Calif.
The current water problem is more serious than most people know. âIn Texas, an absence of water has undermined the livestock business,â says Clemens. âIn other parts of world, because of the absence of appropriate water, farmers cannot grow grains."
C. Kenna Amos, [email protected] is an Automation World Contributing Editor.
About the Author
C. Kenna Amos
Contributing Editor

Leaders relevant to this article: