CSIA: The Anatomy of a Great Association

July 19, 2019
Celebrating its 25th year, the Control System Integrators Association looks back on the association’s founding, how the organization has grown, and where it’s headed.

In 2019, the Control System Integrators Association celebrates a quarter of a century in operation and came full circle to its origins when it returned to North Carolina 25 years later, April 29-May 3, for its Executive Conference.

The event, which drew more than 530 attendees from around the world, offered education and networking—both formal and informal—to help system integrators stay current, grow their businesses and prepare for the future.

It also offered the opportunity to celebrate an important milestone—25 years—and a chance to reflect on its humble beginnings.

The Steve Jobs of CSIA
Originally known as systems houses or simply integrators, control system integration emerged as an independent profession in the 1960s, when computers first arrived on the factory floors and inside industrial control houses. The people who developed the expertise to program and connect the technology that heralded a new industrial revolution came from various academic and professional lineages; no single forum existed for members of this emerging profession.

Charlie Bergman, a retired engineer, recognized the emergence of the control system integrator as an independent profession and began publishing a four-page newsletter in 1989. It supported this emerging profession by publishing information on how to run a successful business. Subscribers could benchmark their progress by sharing sales trends and other key statistics.

The foundational values
Less than five years later, 25 of Bergman’s readers met at the Shell Island Resort, a small hotel in Wrightsville Beach, N.C. Many were understandably skeptical about consorting with competitors and potentially giving away their secret sauce.

But instead of finding a you-can’t-touch-this mentality, these pioneers discovered a culture of sharing and support.

“Most of us were guarded at best,” recalls CSIA Co-Founder Jamie Jordan, who is currently president of Stravicom Global Inc., a professional services firm in Charleston, S.C. “But Charlie encouraged us by telling us that those who share with others will be strengthened and will also strengthen the industry.”

Co-founder Robert Zeigenfuse, president of Avanceon, in Exton, Pa., agrees. “Charlie established, with his now infamous pitch, ‘Share one idea and get 10 in return and save $50,000 in consulting,’” he says. “He established the norm of unselfishly sharing of business practices. This alone sets our organization and industry apart from all others I have seen.”

The result: a great association
Profits from the first meeting seeded the second conference in 1994, where attendees voted to form the association as an affiliate of the National Electrical Manufacturers Association, which would eventually be the standalone Control System Integrators Association.

Through the years since, the association has grown steadily from the intimate group of early adopters to its current size of more than 500 member companies in 40 countries. The association has also expanded on its core competency of exchanging ideas, solutions and lessons learned to create additional member benefits such as a best practices and benchmarking manual, certification and continuing education, and insurance and legal programs specific to system integrators. It also developed and launched the Industrial Automation Exchange, the industry’s only smart directory for system integrators, suppliers and end users to connect, exchange ideas and do business.

In short, from Bergman’s vision came the key, defining concept of the future of CSIA: Sharing knowledge, best practices and key performance indicators to advance the success of all.

Co-founder Pat Miller, chair, Engineered Energy Solutions Inc., Somerville, N.J., who was instrumental in organizing the earliest efforts, sums it up this way: “Charlie told us to share ideas with one another and it would come back tenfold,” he recalls.

From the outset, the common thread throughout CSIA's activities has been to raise the bar. To that end, CSIA is committed to:

  • Improving the business skills of its members;
  • Helping integration firms of all sizes, engineering specialties, product experience and industry knowledge share their collective business wisdom to help control their individual destinies;
  • Providing a forum to discuss common business issues;
  • Enhancing the professionalism of independent control and information system integrators; and
  • Communicating the resulting benefits to the broad business community.

Looking ahead
But the conference was not all spent in the past. In fact, it provided the perfect opportunity to also focus on moving forward.

“To keep the association relevant, we have been working with the next generation of leaders,” says Jose Rivera, CSIA CEO. “As we have been doing at recent conferences, a lunch was organized to allow this group to get to know each other better. Professional speaker Lisa Ryan shared her advice regarding onboarding younger generations. In addition, a panel of SI company owners provided career guidance to future leaders.”

The association plans to continue facing forward with the 2020 Executive Conference: Claiming the Role of the SI in the Digital Transformation. In addition, CSIA has formed a task force to tackle this emerging trend and help its members prepare for the future.

“This task force is to figure out if industrial automation SIs have a role to play in the digital transformation beyond their traditional role of technology implementation,” explains Rivera. “If so, what is this role and what do SIs need to do to prepare for this emerging opportunity?”

To learn more about the founding of CSIA, visit www.controlsys.org/about/history.

For more information about the Control System Integrators Association, visit www.controlsys.org.

Sponsored Recommendations

Understanding and Using E-Stops

E-stops, or emergency stop switches, are used to ensure machine as well as personnel safety. They are used to provide a consistent and predictable failsafe response on a wide ...

Demystifying motor disconnect switches: What are they and how are they used?

From conveyor belts to drum mixers, motors are used in virtually every industrial application to drive machinery. Equipment downtime is the main motivation behind monitoring and...

Full Line of DIN Rail Terminal Blocks Video

Altech offers an extensive line of DIN Rail Terminal Blocks including all major Connection Technologies available in the industry to meet requirements for a vast variety of applications...

The Value of Integrating DIN Rail Cylindrical Fuse Holders Into Your Designs

What short circuit currents do I have to consider when purchasing a DIN rail cylindrical fuse holder? That data is available from the manufacturer. For example, Altech cylindrical...