HomeBrian Irwin and Eric SchaefferAccentureIIoTManaging Customer Products to SucceedMore companies will turn smart products into carriers of services based on their operative fluidity and adaptability.SoftwareMaking AI Work for Equipment ManufacturersArtificial intelligence is fueling growth across many business sectors, including industrial equipment. But OEMs must learn quickly if they hope to adapt the technology to their operating capabilities and optimize its competitive benefits.