Omron opened its new Americas headquarters in Hoffman Estates, IL, on September 3, 2014. Just 30 miles from the heart of Chicago and featuring a state-of-the-art Automation Center, Omron designed the facility to give customers access to engineering and technical resources in one centralized location. The Automation Center also serves as a university-style laboratory where customers can collaborate, test and explore solutions. Several Automation Center locations are already up and running in Japan, Europe, India, and China, Omron’s newest investment in the Americas is an advanced design with multiple working platforms including: robotics, electro-mechanical motion control, advanced sensing and safety.
“We want to help customers improve their process and be more profitable. Using real-world simulations, customers can test solutions with currently available technologies or explore custom hardware and software options. With access to the engineers and technicians who develop and support the processes, customers experience a one-of-a kind collaboration that maximizes their time and efforts, so they can leave with answers to their most difficult applications.” says Matthew Trowbridge, Director of Marketing, Omron Automation & Safety. “In one day they will gain confidence and understanding to begin implementing machine design changes through our real world simulations, testing, training and optimization, all on fully functioning automation equipment; the Automation Center acts as a machine laboratory that gives customers the chance to see things work in real time.”
In the first month of operation more than 100 customers from across North and South America will travel to Chicago to visit the Automation Center, including engineers from as far away as Argentina.
“The Automation Center in Chicago epitomizes our mission to be a company that fully understands the problems that can happen on a production line,” says Nigel Blakeway, CEO, Omron Automation and Safety. “We are committed to engaging with our customers using proven methods and steps to find solutions. This Automation Center is the realization of that commitment.”
The new headquarters and Automation Center also reflects Omron’s commitment to Corporate Social Responsibility and demonstrates their dedication to personal attention, service and technical support that sustains their customers’ success.
“This embodies our principle of working for the benefit of society in both business and through technology. When we partner with a company we want to not only improve their business, we also commit to adding value to the relationship with advanced technologies and high-quality products that are driven by social needs,” explains Mr. Blakeway. “Additionally, with our new Automation Center, Omron provides engineering support, hands on training with skilled technicians, customer support, technology and sales support-- everything you need in one place.”
Omron Automation and Safety offers regular tours of the new facility.
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