Industrial automation manufacturer and Internet of Things platform developer Opto 22 announces the promotion of Norma Rodriguez to Director of Training. In this position Rodriguez will continue to teach free hands-on classes at the company’s headquarters in Temecula, California, and will expand the company’s current online training videos and tutorials into a structured series of online courses for customers.
“My passion is to help people get the information they need to get their work done,” said Rodriguez. “Product and technical training should be easy to understand and accessible to customers. Our new online classes will supplement our onsite training, to reach a much wider audience and help them understand and use the new IIoT technologies that are the key to future automation projects.”
Rodriguez holds a B.S. in Computer Science Engineering from California State University, Long Beach, and brings years of experience working with customers in the Opto 22 Product Support Group. More recently she has provided support for the company’s sales channel and OptoPartners in Latin America. Rodriguez is bilingual in English and Spanish and expects to offer classes in both languages in the future.
Opto 22 has offered free instructor-led training for more than 25 years. Each month customers from all over the world come to company headquarters in Temecula, California, for free product training. Training can also be arranged at customer sites. Current classes focus on the company’s SNAP PAC System (controllers, automation software, and I/O) and the groov Internet of Things (IoT) and mobile operator interface appliance. The company has also offered tutorials and instructional videos online for over a decade. The most recent series of videos, Automation 101, walks viewers through wiring, configuring, and moving data in common monitoring and control situations. Each video focuses on typical signals and a specific scenario, like monitoring temperature or controlling a discrete output.
The new online training courses will blend existing and new material to offer an organized structure for learning about automation and Opto 22 products in a continuous curriculum. Courses will consist of instruction modules focused on a single topic, but linked together in a series. Modules are expected to feature multimedia, discussion, quizzes, and the option of a certificate of completion.
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