Matrox Imaging Now Offering Professional Services to Assist with Project Development

Oct. 26, 2018
Personalized technical assistance and training to help customers develop applications quickly and save valuable development time

Matrox® Imaging is pleased to announce their new Matrox Professional Services offering. Backed by Matrox Applications Engineers and the Matrox Vision Squad—a team of high-level vision professionals—Matrox Professional Services offer in-depth support to customers, helping to recommend best methods and practices, and guide customers through their vision project development. These services aim to help customers save valuable development time and deploy solutions more quickly.

A short Q&A video helps outline these Matrox Professional Services in greater detail.

Proactive, planned, personalized and purchased
Matrox Professional Services comprise a full range of expert-driven technical support, including:

  • Personalized remote or in-person training at Matrox Imaging headquarters or customer site
  • Assessing application or project feasibility, including illumination, image acquisition, and vision algorithms
  • Demonstrating and/or prototyping applications and projects
  • Optimizing and/or troubleshooting user applications and projects, including remote debugging
  • Video and camera interfacing

With a dedicated Vision Lab—equipped with state-of-the-art lighting, image capture, and computational tools—as well as an Online Technical Services facility featuring video conferencing stations that allow support staff to interface easily and directly with customers, Matrox Professional Services is poised to provide even greater assistance to Matrox Imaging’s valued customer base.

“Our team of engineers, programmers, and technicians are here to deliver a depth of expertise and experience that customers might not otherwise have access to,” says Robert Rochon, applications engineering manager, Matrox Imaging. “With these proactive offerings, customers can seek out the type of support needed, from a simple remote demonstration to comprehensive assessment of their project’s feasibility, and be guided through their unique situation by an experienced vision professional.”

Availability
Matrox Professional Services are now available for purchase. For information on pricing and scheduling, contact a Matrox Imaging sales representative.

Sponsored Recommendations

Put the Plant Floor in Your Pocket with Ignition Perspective

Build mobile-responsive HTML applications that run natively on any screen.

Ignition: Industrial-Strength System Security and Stability

Ignition is built on a solid, unified architecture and proven, industrial-grade security technology, which is why industrial organizations all over the world have been trusting...

Iron Foundry Gains Competitive Edge & Increases Efficiency with Innovative Technology

With help from Artek, Ferroloy implemented Ignition to digitally transform their disconnected foundry through efficient data collection and analysis while integrating the new ...

Empowering Data Center Growth: Leveraging Ignition for Scalability and Efficiency

Data center growth has exploded over the past decade. Initially driven by organizations moving their computer assets to the cloud, this trend has only accelerated. With the rise...