Matrox Imaging Now Offering Professional Services to Assist with Project Development

Oct. 26, 2018
Personalized technical assistance and training to help customers develop applications quickly and save valuable development time

Matrox® Imaging is pleased to announce their new Matrox Professional Services offering. Backed by Matrox Applications Engineers and the Matrox Vision Squad—a team of high-level vision professionals—Matrox Professional Services offer in-depth support to customers, helping to recommend best methods and practices, and guide customers through their vision project development. These services aim to help customers save valuable development time and deploy solutions more quickly.

A short Q&A video helps outline these Matrox Professional Services in greater detail.

Proactive, planned, personalized and purchased
Matrox Professional Services comprise a full range of expert-driven technical support, including:

  • Personalized remote or in-person training at Matrox Imaging headquarters or customer site
  • Assessing application or project feasibility, including illumination, image acquisition, and vision algorithms
  • Demonstrating and/or prototyping applications and projects
  • Optimizing and/or troubleshooting user applications and projects, including remote debugging
  • Video and camera interfacing

With a dedicated Vision Lab—equipped with state-of-the-art lighting, image capture, and computational tools—as well as an Online Technical Services facility featuring video conferencing stations that allow support staff to interface easily and directly with customers, Matrox Professional Services is poised to provide even greater assistance to Matrox Imaging’s valued customer base.

“Our team of engineers, programmers, and technicians are here to deliver a depth of expertise and experience that customers might not otherwise have access to,” says Robert Rochon, applications engineering manager, Matrox Imaging. “With these proactive offerings, customers can seek out the type of support needed, from a simple remote demonstration to comprehensive assessment of their project’s feasibility, and be guided through their unique situation by an experienced vision professional.”

Availability
Matrox Professional Services are now available for purchase. For information on pricing and scheduling, contact a Matrox Imaging sales representative.

Sponsored Recommendations

Rock Quarry Implements Ignition to Improve Visibility, Safety & Decision-Making

George Reed, with the help of Factory Technologies, was looking to further automate the processes at its quarries and make Ignition an organization-wide standard.

Water Infrastructure Company Replaces Point-To-Point VPN With MQTT

Goodnight Midstream chose Ignition because it could fulfill several requirements: data mining and business intelligence work on the system backend; powerful Linux-based edge deployments...

The Purdue Model And Ignition

In the automation world, the Purdue Model (also known as the Purdue reference model, Purdue network model, ISA 95, or the Automation Pyramid) is a well-known architectural framework...

Creating A Digital Transformation Roadmap Using A Unified Namespace

Digital Transformation has become one of the most popular buzzwords in the automation industry, often used to describe any digital improvements to industrial technology. But what...