With the launch of MyEmerson, users will have access to a digital enviornment designed to help accelerate the digital transformation of their business. Accessed via a MyEmerson online account, users can access digital tools to engineer systems, manage software and installed assets, access training, collaborate with experts, build procurement processes, and review buying history and trends.
Some of the applications provided by MyEmerson include:
- Engineering Tools for online sizing, selection, and configuration of instrumentation, valves, actuators, fluid control, and pneumatic and electrical devices and systems. These tools will help engineers accurately specify their requirements and process conditions;
- Digital Commerce for online purchasing and supplier management resources. Once devices or systems are selected and configured by engineering, the information moves to the procurement team, eliminating the need for manual handoffs and duplicate entry of model codes; and
- Digital Installed Base — a collaborative environment for proactive decision-making delivered via visibility into device information. Emerson says this insight will improve turnaround planning and simplify ordering of spare parts, replacements, and service scheduling to make maintenance planning more efficient.
In its release detailing the launch of MyEmerson, the company said the driving idea behind this resource is to help end users move away from manual management of disparate software applications, updates and licenses, and allow them to operate and maintain their software portfolio through a single-entry point. The company notes that, with MyEmerson, both hardware and software records will be tightly integrated to relevant training, enabling trackable and accessible information in the same experience.
“Our customers still want access to human expertise, but now expect a great digital experience as well,” said Brad Budde, vice president of digital customer experience at Emerson Automation Solutions. “Combining these two experiences to deliver information immediately and use it to solve problems faster is what drives new business value.”