The Service is delivered through the company's ServicePort, a secure, remote-enabled service delivery platform deployed at customer sites. It uses data already gathered, analyzed and stored in the ServicePort to quickly identify issues, so corrective tuning can take place without time-consuming and disruptive process "bump" tests. This ensures full utilization of the control system, reduces off-specification production and increases plant productivity for customers in cement, chemicals, metals, mining, oil & gas, pulp & paper and other process industries. Engineers can perform control loop using the company's LoopTune Workbench Tool, a stand-alone software package based on proprietary algorithms that is integrated with ServicePort. Data used by the Service has already been automatically classified and prioritized based on severity, criticality and financial impact according to Key Performance Indicators (KPIs) tracked by the ABB Loop Performance Monitoring Service. This data helps control engineers find the root cause of issues, leading to information that is used to improve control loop tuning.
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