Attend PACK EXPO – this year’s can’t-miss event in Chicago, Oct 23-26.
Discover solutions from 2,000+ exhibitors to advance your operations and network with colleagues at PACK EXPO International.

Gerber Scientific Monitors Cutting Equipment Remotely

Gerber Scientific Inc, a South Windsor, Conn.-based equipment original equipment manufacturers (OEM) that produces cutting machines, has developed a program to monitor its customers’ machines to detect problems before they interrupt production.

“We know about a problem sometimes before our customer does,” says Mark Hessinger, executive director, worldwide customer service for Gerber. “We saw a customer struggling on the system and we gave operators a call and told them what to do.”

Gerber utilizes technology from Axeda Corp., in Foxboro, Mass., to collect and analyze data as well as deliver it remotely. Gerber considered developing the technology in-house. “They have mature products that get us quicker to the market,” says Hessinger.

The system indicates the health of the cutting machines and generates warnings if the machine slips from its prescribed data ranges. “The system log file will generate an error warning in real time.” The system also provides Gerber with a benchmark of optimal machine operation. The best-practice benchmark can be replicated from plant to plant. “We have a customer in China with 23 cutters and they wanted to get benchmarks on the cutters,” says Hessinger. “When they found we had a roadmap of best practices, they were quite excited.”

Related Feature - Predictive Maintenance Finally Gets Wide Adoption
To read the feature article relating to this story, go to

Subscribe to Automation World's RSS Feeds for Feature Articles

Test Your Machine Learning Smarts
Take Automation World's machine learning quiz to prove your knowledge!
Take Quiz
Test Your Machine Learning Smarts
What It Takes To Protect Against Cyber-Attacks
Learn what dozens of end-users and system integrators have to say about how best to protect your operations against cyber-attacks.
Download Now
What It Takes To Protect Against Cyber-Attacks