Daily meetings also become more effective. Instead of debating assumptions, teams can review clear data stories and learn what worked, what didn’t and what to prioritize next. This builds a culture where decisions are grounded in evidence, not guesswork.
Confronting the cultural concerns
Many companies hesitate to adopt analytics, often because of misconceptions. Some may believe analytics requires replacing their existing systems (in reality, it can often be layered onto current infrastructure). Others assume analytics is only for large enterprises, but small and mid-sized facilities can benefit just as much.
You shouldn’t expect instant ROI because analytics delivers value over time as data quality and adoption improve. However, addressing challenges and misconceptions through ongoing training, implementing strong data governance and securing OT networks and establishing robust virtualization environments sets the stage for quantifiable success.
It's important to remember that while technology enables change, it’s people who drive it. Facilities adopting analytics typically experience a cultural shift in that teams move from relying on intuition to trusting data-backed insights. This shift requires:
- Training and reskilling to help your employees engage with new tools.
- Collaboration across departments, especially between IT and OT.
- Leadership support to encourage experimentation and adoption.
- Data champions or individuals within operations who model how to apply analytics effectively.
The goal is not to replace experience but to enhance it, combining operator knowledge with data-driven visibility for stronger outcomes.
Best practices for analytics integration
Facilities that successfully integrate analytics tend to follow a common set of practices:
- Begin with a clearly defined use case that can deliver quick wins, building credibility and confidence early in the process.
- Stakeholders from across IT, OT, maintenance and operations are engaged from the outset to ensure alignment and buy-in.
- Careful attention is given to integration with existing control systems and processes, which helps avoid unnecessary disruption.
- Usability is prioritized so that dashboards and visualizations are intuitive, actionable and support decision-making at all levels.
- Finally, teams regularly review progress, adjusting goals and strategies to stay aligned with evolving business objectives.
Taken together, these practices provide a foundation for scaling analytics incrementally while maintaining momentum and trust.
David King is client delivery manager and Jeremy Van Den Berg is product manager at Interstates, a certified member of the Control System Integrators Association (CSIA). For more information about Interstates, visit its profile on the Industrial Automation Exchange.