Wireless Headset Enhances Operator Efficiency

Sept. 17, 2012
Purpose-built headset for Distribution Centers and warehouses reduces ambient noise by 50 percent and delivers lower total cost of ownership.

Vocollect, a business unit of Intermec Inc. (www.vocollect.com) and a leader in voice-enabled solutions for mobile workers, unveiled the SRX2, a new wireless headset for distribution centers (DCs) and warehouses that enhances efficiency of workers with "superior voice recognition performance". Its modular design enables shared use of headset electronics across multiple shifts, resulting in lower total cost of ownership.
 
With the introduction of Vocollect’s SoundSense technology that continuously listens to and blocks environmental sounds in the distribution center and warehouse, the SRX2 provides a 50 percent reduction in ambient noise in comparison to other leading distribution environment headsets. With better recognition, workers achieve higher accuracy, fewer errors and improved productivity.
 
Says Wayne Ellison, head of Move (logistics) with Woolworths, the largest food retail company in Australia and second largest in New Zealand, “Woolworths is currently performing tests on Vocollect’s new SRX2 wireless headset. We have seen the business benefits that the original SRX provides first-hand from a wireless perspective; the SRX2 with its modular design now allows Woolworths the opportunity to be able to realize the benefits of wireless, while being able to allocate a headband to each operator. We believe this will result in greater user acceptance from a hygiene/personalization perspective and a reduction in time for our hand-out/hand-in process.”

According to the company, "The SRX2 combines Vocollect’s Advanced Speech Recognition Protocol that ensures zero loss of speech data while communicating with Vocollect Voice computers with enhanced data and sampling rates to provide an exceptional voice interaction experience for end users."

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